Privacy policy

Privacy Policy

Last updated: July 13, 2026

Solara Gold ("we," "us," or "our") operates the website solaragold.shop. This Privacy Policy explains how we collect, store, use, and protect your personal information when you visit or make a purchase from our store.

Information We Collect When you visit our website or place an order, we may collect the following:

  • Personal information: name, email address, phone number, billing and shipping address
  • Payment information: payment details processed securely through our payment provider — we do not store full card details
  • Device and browsing data: IP address, browser type, pages visited, time on site, and referring URLs
  • Communications: messages or inquiries you send to us directly

How We Use Your Information We use the information we collect to:

  • Process and fulfill your orders
  • Send order confirmations, shipping updates, and delivery notifications
  • Respond to customer service inquiries
  • Send marketing and promotional communications (only with your consent)
  • Improve our website and overall shopping experience
  • Comply with applicable legal obligations

Cookies and Analytics Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. You may disable cookies through your browser settings; however, some features of our website may not function properly without them. We may use third-party analytics tools such as Google Analytics to understand how customers interact with our site.

Payment Processing All payments are processed securely through trusted third-party payment processors. We do not store, access, or retain your full payment card information on our servers.

Marketing Communications If you opt in to receive marketing emails or SMS messages, we may send you promotional offers, new arrivals, and exclusive updates. You may unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us directly at hello@solaragold.shop.

Sharing Your Information We do not sell, trade, or rent your personal information to third parties. We may share your information only with trusted service providers who assist us in operating our business, including:

  • Payment processors
  • Shipping and fulfillment partners
  • Email and SMS marketing platforms
  • Analytics providers

All service providers are required to keep your information confidential and use it solely for the purposes for which it was shared.

Data Retention We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Privacy Rights Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal data
  • Opt out of marketing communications at any time

To exercise any of these rights, please contact us at hello@solaragold.shop.

California Privacy Rights (CCPA) If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion, and the right to opt out of the sale of personal information. We do not sell personal information.

Security We implement reasonable technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Third-Party Links Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

Changes to This Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our website after changes are posted constitutes your acceptance of the updated policy.

Contact Us For any privacy-related questions or requests, please contact: Solara Gold 324 S Diamond Bar Blvd, Unit #747 Diamond Bar, CA 91765 United States hello@solaragold.shop