Refund Policy

Your satisfaction is our priority. Once your return is received and approved, here’s how refunds work.

Refund Timeline

Approved refunds are processed to your original payment method within 5–10 business days of us receiving your return.

Partial Refunds

Partial refunds may be issued for items that are returned in a condition different from how they were sent (e.g., missing packaging, minor wear).

Damaged Items

If your item arrived damaged, contact us at hello@solaragold.shop with a photo within 48 hours of delivery. We will issue a full refund or replacement at no cost to you — no return required.

Refund Method

Refunds are returned to the original payment method only. We do not issue cash refunds or refunds to a different card or account.

Questions?

Contact us at hello@solaragold.shop and we’ll make it right.

Last updated: June 2026