Refund & Return Policy
At Solara Gold, your satisfaction is our priority. We want you to love every piece you receive. If something isn't right, we're here to make it right.
Returns
We accept returns within 30 days of delivery. To be eligible for a return, items must be:
- Unworn and in original condition
- Free of damage, scratches, or signs of use
- In original packaging
How to Start a Return
To initiate a return, please contact us at hello@solaragold.shop with your order number and reason for return. Our team will respond within 1–2 business days with return instructions.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 5–10 business days.
Non-Returnable Items
- Final sale items
- Gift cards
- Items marked as non-returnable at time of purchase
Exchanges
We do not offer direct exchanges at this time. If you'd like a different item, please return your original order and place a new one.
Damaged or Incorrect Items
If you received a damaged or incorrect item, please contact us immediately at hello@solaragold.shop with a photo and your order number. We will resolve this at no cost to you.
Last updated: June 2026